24/7 Emergency HVAC & Light Commercial Service in Gilbert, AZ
An AC that quits at 9 p.m. in July can't wait for Monday, and a shop with no cooling can't stay open. Outlaw Air picks up calls and texts around the clock for homes and light commercial buildings across the East Valley.
Licensed, bonded & insured · ROC 363060 · Open 24/7
What we handle
24/7 Emergency Repair
Breakdowns get answered around the clock by the owner, and you pay nothing extra for a night or weekend call.
Light Commercial HVAC
Repairs and new systems for offices, shops and small commercial spaces, with a $150 diagnostic waived on repairs over $300.
What counts as an emergency
After a 115-degree afternoon, a house with no AC can be in the 90s inside by bedtime. That's miserable for anybody and dangerous for babies, older folks and pets. Call.
Water coming through the ceiling under the attic unit counts too. Turn the system off at the thermostat so it stops making more. A burning smell from the vents or the equipment counts too, and so does a breaker that trips again right after you reset it. Shut it down and leave it down.
A system that's limping but still cooling can usually wait until morning. Text us either way. A night or weekend call isn't priced any higher, so there's nothing to gain by holding off to dodge an after-hours fee.
Keeping the house livable until we get there
Close the blinds on the west and south windows. Run the ceiling fans, keep interior doors open and stay off the oven and the dryer. If the indoor blower still works, set the thermostat fan to On. It moves air through the house, and if the coil has iced over, it thaws it so the system can be tested.
If it's past the low 90s inside and somebody in the house doesn't handle heat well, go somewhere cooled. Heat illness moves fast here.
When you call or text, tell us what the thermostat shows, if the outdoor unit is running and if you see water or ice. It shortens the diagnosis.
Light commercial: rooftop units and small-business systems
Most small commercial buildings in the East Valley cool with packaged rooftop units. One cabinet on the roof holds the compressor, both coils and the blower, and it's ducted straight down into the space. A strip-center suite often has one or two. Smaller offices sometimes run on the same kind of split system a house has.
Rooftop units live hard. They sit in direct sun on a roof that's hotter than the air. The condenser coil loads up with dust, belts on older blowers crack, and filters get forgotten because nobody sees them. When one goes down, an office or a sales floor warms up fast.
After-hours visits cost no extra, so the work can happen when you're closed.
Who you're calling
Outlaw Air is owner Derick Farabee and one technician, so the person who picks up at 2 a.m. is the owner, not a call center.
Most emergency calls end with a part: a capacitor, a contactor, a fan motor or a cleared drain. If it turns out to be a compressor or a coil on an older system, get both numbers before you decide. A quote on a new system doesn't cost anything.
How a visit works
You call or text
Call or text (520) 858-5914 at any hour. Derick, the owner, is the one who answers.
You hear back the same day
That goes for nights and weekends too. Then we get out to you as soon as possible.
The diagnostic visit
We find the actual cause. It's $85 for a home and $150 for a commercial call, and it's waived when the total repair is over $300.
The fix
We make the repair, and the labor carries a 2-year warranty. A night or weekend visit costs no extra.
24/7 Emergency & Commercial: questions folks ask
How hot is too hot to stay in the house overnight?
There's no single number. Once the inside is past the low 90s and not dropping after sunset, it's risky for small kids, older adults, pets and anyone on medication that affects how they handle heat. Don't tough it out. Go to a relative's or a hotel, and text us so the repair is in motion.
My AC died during a monsoon storm. What should I check?
Storms cause two common failures. A power blip can trip the breaker or leave the thermostat blank, so check the panel and reset the AC breaker once. A nearby lightning strike or surge can take out the capacitor, contactor or control board, and that needs a repair. If the outdoor unit hums without starting, leave it off and call.
Why does the AC always seem to quit in the evening?
Because that's when it's been running flat out the longest and every part is at its hottest. A weak capacitor or a tired motor that survives the morning gives up after eight straight hours at 115 degrees. You notice at dinner, when the house won't cool down.
How is a rooftop unit different from the AC at my house?
A house usually has a split system, with a condenser outside and an air handler or furnace in the attic. A rooftop unit packs all of it into one cabinet and blows straight down into the building. The parts inside are the same family: compressor, coils, fan motors, capacitors and contactors.
We rent our suite. Who pays for AC repairs, us or the landlord?
It depends on your lease. Many commercial leases put HVAC maintenance and repair on the tenant, and some split it or cap what the tenant pays. Read the lease or ask your property manager before you approve a big repair.
Our other services
Air Conditioning
AC Repair · AC Installation · AC Tune-Up · Ductless Mini-Splits
Heating
Furnace Repair & Installation · Heat Pumps · Smart Thermostats
Ductwork & Air Quality
Ductwork · Indoor Air Quality
GET A QUOTE
Tell us what's going on and Derick will get back to you the same day. Quotes on new systems are free.
Same-Day Replies
We reply the same day, nights and weekends too.
Straight Pricing
Quotes on new systems are free. Repair visits: $85 diagnostic ($150 commercial), waived when the repair is over $300.